Contact Us
Need help with an order, delivery, return, payment, or product question? Our support team is here to assist you.
Customer Support
For the fastest response, email us at:
Please include the following when contacting us about an existing order:
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Your full name
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Order number
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Email address used at checkout
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A clear description of the issue
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Photos or videos, where relevant
Providing complete information helps us resolve your request faster.
Support Hours
Our support team operates during normal business hours.
We aim to respond within 1–2 business days.
Response times may be longer during weekends, public holidays, product launches, or periods of high demand.
Order and Shipping Questions
Before contacting us, you may find answers in our:
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Shipping and Delivery Policy
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Returns and Refund Policy
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Frequently Asked Questions
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Payment Methods and Security page
For tracking questions, please include your tracking number if available.
Returns and Damaged Items
Do not return an item without contacting us first.
For damaged, defective, incorrect, or missing products, include clear photos or videos of:
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The product
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The packaging
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The shipping label
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The issue you are reporting
Our support team will review your request and provide the correct next steps.
Business Information
Brand name: Pups Bar
Operated by: AdZeal Commerce LLC
Business address:
1001 S Main Street, Suite 6571, Kalispell, Montana 59901, United States
Please note that this address may not be the correct return address.
Returns must only be sent to the address provided by our support team after your return request has been approved.
Contact Details
Email: support@pupsbar.com
Website: https://pupsbar.com
Contact Form
You may also use the contact form below.
Please double-check your email address before submitting so we can respond to your request.
We look forward to assisting you.