Privacy Policy

This Privacy Policy explains how AdZeal Commerce LLC, operating under the brand name Pups Bar (“Pups Bar,” “we,” “us,” or “our”), collects, uses, discloses, and protects personal information when you:

Visit https://pupsbar.com
Purchase or attempt to purchase a product
Contact our customer-support team
Subscribe to marketing communications
Interact with our advertisements, social-media accounts, or services

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Who We Are

Brand name: Pups Bar
Legal business: AdZeal Commerce LLC
Website: https://pupsbar.com
Email: support@pupsbar.com
Business address: 1001 S Main Street, Suite 6571, Kalispell, Montana 59901, United States

For privacy-related questions or requests, contact us at support@pupsbar.com.

2. Personal Information We Collect

The information we collect depends on how you interact with our website and services.

Information You Provide Directly

You may provide us with information such as:

Full name
Email address
Telephone number
Billing address
Shipping address
Order details
Product preferences
Customer-support communications
Reviews, photographs, videos, or other submitted content
Marketing preferences
Account information, where customer accounts are available

Order and Transaction Information

When you place or attempt to place an order, we may collect:

Products ordered
Order value
Discounts used
Shipping method
Payment status
Refund and return information
Delivery and tracking information
Fraud-screening results
Information needed to process or fulfil the transaction

Complete card details are generally collected and processed directly by Shopify and the payment provider selected at checkout. We do not normally receive or store your complete payment-card number.

Device and Usage Information

When you visit the website, we and our service providers may automatically collect information such as:

Internet Protocol address
Browser type
Device type
Operating system
Approximate location derived from your IP address
Time zone
Language preferences
Pages and products viewed
Referring website, advertisement, or search term
Links and buttons selected
Dates and times of visits
Session activity
Cart and checkout activity
Cookie and similar technology identifiers

Marketing and Advertising Information

When you interact with our advertisements or marketing campaigns, we may collect or receive information such as:

Advertisement viewed or selected
Campaign source
Referral link
Discount or creator code used
Social-media interaction
Email engagement
Marketing consent status
Attribution and conversion data

Information From Other Sources

We may receive personal information from third parties, including:

Shopify
Payment processors
Shipping carriers
Fulfilment partners
Fraud-prevention providers
Analytics providers
Advertising platforms
Social-media platforms
Customer-service applications
Referral or affiliate partners

The information received depends on the service involved and the permissions or settings you have selected.

3. Cookies and Similar Technologies

We use cookies, pixels, tags, software development kits, local storage, and similar technologies to operate and improve the website.

These technologies may be used to:

Keep the website and cart functioning
Remember preferences
Authenticate users
Prevent fraud and improve security
Analyze website performance
Understand visitor behavior
Measure advertising effectiveness
Personalize content or advertisements
Remember privacy choices

Some cookies are necessary for the website to function. Other cookies, including analytics and advertising cookies, may be optional depending on your location and applicable law.

You can manage cookies through:

Our cookie banner or privacy settings, where available
Your browser settings
Advertising-platform controls
The data-sharing opt-out options provided on our website

Blocking certain cookies may affect website functionality, cart features, saved preferences, or checkout performance.

4. How We Use Personal Information

We may use personal information for the following purposes.

Providing Products and Services

We use information to:

Process orders
Authorize payments
Arrange fulfilment and delivery
Provide tracking updates
Process cancellations, returns, replacements, and refunds
Send order confirmations
Respond to customer questions
Provide customer support
Maintain customer accounts
Enforce our store policies

Security and Fraud Prevention

We may use information to:

Verify transactions
Detect suspicious activity
Prevent payment fraud
Protect customer accounts
Investigate misuse
Secure the website and checkout
Enforce our Terms of Service
Protect our legal rights

Website Improvement and Analytics

We may use information to:

Analyze website traffic
Understand how visitors use the store
Identify technical problems
Improve product pages and checkout
Measure conversion performance
Develop new products or features
Test website changes

Marketing and Advertising

Subject to your choices and applicable law, we may use information to:

Send promotional emails
Show relevant advertisements
Measure advertising campaigns
Build or match advertising audiences
Personalize offers
Retarget website visitors
Understand which creators, advertisements, or referral sources generate visits and purchases

You can unsubscribe from marketing emails by using the unsubscribe link in the message or contacting us.

Legal and Business Purposes

We may process information to:

Meet tax, accounting, and recordkeeping obligations
Respond to lawful government requests
Comply with applicable laws
Establish, exercise, or defend legal claims
Handle disputes and chargebacks
Complete a merger, acquisition, financing, restructuring, or sale of business assets

5. Legal Bases for Processing

Where laws such as the UK GDPR or European GDPR apply, we process personal information under one or more of the following legal bases:

Performance of a Contract

We process information when necessary to:

Accept and fulfil your order
Process payment
Deliver products
Handle returns and refunds
Provide customer support

Legitimate Interests

We may process information for legitimate business interests such as:

Preventing fraud
Improving the website
Measuring business performance
Securing our systems
Responding to customer inquiries
Protecting our legal rights

We consider the potential impact on your rights before relying on legitimate interests.

Consent

We may rely on consent for:

Certain marketing communications
Non-essential cookies
Targeted advertising
Other processing where consent is legally required

You may withdraw consent at any time, although withdrawal does not affect processing that occurred before withdrawal.

Legal Obligation

We may process information when required to comply with laws, legal processes, tax requirements, regulatory obligations, or valid government requests.

6. How We Disclose Personal Information

We do not disclose personal information indiscriminately. We may share information with service providers and other parties when reasonably necessary to operate the store.

Shopify

Our store is hosted by Shopify. Shopify processes personal information to provide ecommerce, checkout, payment, security, analytics, and related services.

Payment Providers

Payment information may be processed by Shopify Payments, PayPal, card networks, banks, digital-wallet providers, or other payment services available at checkout.

Fulfilment and Shipping Providers

We may provide order information to:

Suppliers
Warehouses
Fulfilment partners
Shipping carriers
Customs agents
Tracking providers

This may include your name, delivery address, telephone number, email address, order contents, and other information required to deliver the order.

Analytics and Advertising Providers

Depending on the services enabled on our website, we may disclose or make information available to providers such as:

Google
Meta
Microsoft
TikTok
Pinterest
Email-marketing platforms
Affiliate or referral platforms
Conversion-tracking services

These companies may process device, cookie, browsing, advertising, or purchase information according to their own privacy policies.

Professional and Technical Providers

We may use service providers for:

Website hosting
Customer support
Email delivery
Cybersecurity
Fraud prevention
Accounting
Legal services
Data storage
Business analytics

These providers are permitted to process information only for authorized business purposes, subject to their contracts and applicable law.

Legal Requirements and Protection

We may disclose information when reasonably necessary to:

Comply with a law, court order, subpoena, or lawful government request
Investigate fraud or security threats
Enforce our agreements
Protect customers, the public, our business, or another person
Defend legal claims

Business Transfers

If our business is involved in a merger, acquisition, sale, financing, restructuring, insolvency, or transfer of assets, personal information may be transferred as part of that transaction, subject to applicable law.

7. Sale, Sharing, and Targeted Advertising

We do not sell personal information for money.

However, some privacy laws define “sale” or “sharing” broadly enough to include the use of advertising cookies, tracking technologies, or the disclosure of identifiers to advertising partners for cross-context behavioral advertising.

Depending on your location and the services enabled on our website, you may have the right to opt out of:

The sale of personal information
The sharing of personal information
Targeted advertising
Certain profiling activities

You can exercise available choices through the Your Privacy Choices, Do Not Sell or Share My Personal Information, cookie settings, or data-sharing opt-out link displayed on our website.

We also honor legally recognized browser-based preference signals, such as Global Privacy Control, where required and technically supported.

8. Marketing Communications

You may receive promotional emails only when permitted by applicable law, such as when:

You have subscribed
You have consented
We have another lawful basis to contact you

You can unsubscribe at any time by selecting the unsubscribe link in an email.

Even after opting out of marketing, we may continue to send non-promotional messages relating to:

Orders
Shipping
Payments
Returns
Security
Policy changes
Customer-support requests

9. International Data Transfers

Pups Bar operates through AdZeal Commerce LLC in the United States and works with service providers located in multiple countries.

Your personal information may therefore be transferred to, stored in, or processed in countries outside your place of residence, including the United States and other countries where Shopify, payment providers, fulfilment partners, carriers, analytics providers, or other service providers operate.

These countries may have different data-protection laws.

Where required, we or our service providers use recognized transfer mechanisms, contractual protections, or other lawful safeguards for international transfers.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy.

Retention periods may depend on:

Whether you maintain an account
Whether an order remains active
Tax and accounting requirements
Fraud-prevention needs
Contractual obligations
Legal limitation periods
Dispute or chargeback requirements
Customer-support needs
Consent and marketing preferences

For example, order information may be retained for several years where required for tax, accounting, fraud prevention, or legal compliance.

When information is no longer required, we may delete, anonymize, or securely isolate it, subject to legal and technical limitations.

11. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

These measures may include:

Secure Shopify infrastructure
Encrypted checkout transmission
Restricted access
Account-security controls
Fraud monitoring
Service-provider contracts
System and access reviews

No internet transmission, database, or storage system is completely secure. We therefore cannot guarantee absolute security.

You are responsible for protecting your passwords, devices, and account credentials.

12. Your Privacy Rights

Depending on your location, you may have some or all of the following rights:

Request access to personal information
Request correction of inaccurate information
Request deletion
Request a portable copy of information
Object to certain processing
Restrict certain processing
Withdraw consent
Opt out of targeted advertising
Opt out of sale or sharing
Appeal a denied privacy request
Submit a complaint to a regulator
Receive equal service without unlawful discrimination for exercising privacy rights

These rights are not absolute. Legal exceptions may apply, including where information must be retained for fraud prevention, tax, legal claims, order records, or regulatory compliance.

13. Privacy Rights for EEA, UK, and Swiss Residents

Residents of the European Economic Area, United Kingdom, or Switzerland may have rights relating to:

Access
Correction
Erasure
Restriction
Objection
Data portability
Withdrawal of consent
Complaints to a supervisory authority

You may also object to processing based on legitimate interests or direct marketing.

Where you withdraw consent, the withdrawal will not affect the lawfulness of processing completed before withdrawal.

14. United States State Privacy Rights

Residents of certain US states may have additional privacy rights under applicable state law.

Depending on the law and whether it applies to our business, those rights may include:

Knowing the categories and specific pieces of personal information collected
Knowing the sources and purposes of collection
Knowing the categories of recipients
Requesting correction
Requesting deletion
Obtaining a portable copy
Opting out of sale, sharing, or targeted advertising
Limiting certain uses of sensitive personal information
Appealing a denied request
Protection against unlawful discrimination

We will not unlawfully discriminate against you for exercising an applicable privacy right.

15. How to Submit a Privacy Request

You may submit a privacy request by contacting:

Email: support@pupsbar.com

Use the subject line:

Privacy Request

Please include:

Your full name
Email address used with the store
Order number, if relevant
Country or state of residence
The privacy right you wish to exercise

We may need to verify your identity before processing a request. Verification may involve confirming account, order, contact, or transaction information.

Authorized agents may submit requests where permitted by law, but we may require evidence of authorization and may verify the customer’s identity directly.

We will respond within the timeframe required by applicable law.

16. Children’s Privacy

Our website and products are not directed toward children under 13, or a higher minimum age where required by applicable law.

We do not knowingly collect personal information from children for the purpose of selling products directly to them.

If you believe a child has provided personal information without appropriate authorization, contact us at support@pupsbar.com so we can review and take appropriate action.

17. Third-Party Websites

Our website may contain links to third-party websites, applications, or social-media platforms.

We do not control their privacy practices and are not responsible for their content, security, or processing activities.

Review the privacy policy of any third-party service before providing personal information.

18. Do Not Track

Some browsers send “Do Not Track” signals.

Because there is no universally accepted standard for responding to all Do Not Track signals, our website may not respond to them in every situation.

Where applicable law requires recognition of a legally valid opt-out signal, such as Global Privacy Control, we aim to process that signal as required.

19. Changes to This Privacy Policy

We may update this Privacy Policy to reflect:

Changes to our business
New service providers
New marketing tools
Changes to Shopify features
Legal or regulatory developments
Security or operational changes

The latest version will be posted on this page with a revised “Last updated” date.

Where legally required, we may provide additional notice of material changes.

20. Complaints

You may also have the right to complain to a privacy or data-protection authority in your jurisdiction.

21. Contact Us

For privacy questions, requests, or complaints, contact:

Pups Bar
Operated by AdZeal Commerce LLC
1001 S Main Street, Suite 6571
Kalispell, Montana 59901
United States

Email: support@pupsbar.com
Website: https://pupsbar.com